Guest and Anonymous Users

Guest Users

Although Guest Users can use Atlassian Marketplace apps installed on Confluence sites that they have access to, there are some limitations.

In Workflows for Confluence, guest users have restricted access to internal user data, which limits several features.

For more information, we have provided a detailed breakdown of which Workflows features are supported or unsupported for guest users.

Available Features

  • Guest users can be added as approvers to Approval Steps in the Workflow Builder by non-guest users.

  • Guest users can be added as approvers to Approval Steps in the ‘View approver information’ popup by non-guest users.

  • Guest users can be added as approvers to Approval Steps in the Approval Management Macro by non-guest users.

  • Guest users can approve and reject Approval Steps, and leave comments.

  • Guest users can access the Create Approval Token main app page, and therefore set up and use 2FA tokens.

  • Guest users can view Page History, including comments.

  • Guest users can view the workflow applied to a page via the Byline ‘more’ dropdown.

  • Guest users can view all the Workflows macros.

  • Guest users can export all the Workflows macros.

By default, Guest users will see all users excluding themselves as ‘Unknown User’ within Workflows for Confluence. However, if the ‘Anonymous access’ setting for ‘View User Profile’ in Confluence’s global administration is enabled, they will see users as normal.

Unavailable Features

  • Guest users cannot change the Official Version Owner from themselves on Create Official Version steps.

  • Guest users cannot manage approvers via the ‘View approver information’ popup or via the Approval Management Macro.

  • The Workflows Search is not available for guest users.

  • Guest users cannot create or edit workflows.


Anonymous Users

Anonymous users cannot be authenticated, and as such they will have no access to Workflows for Confluence, including the byline, all macros, and the main app page.


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If you have any questions or would like to speak with us about Approvals for Confluence, please reach out to our Customer Support team.