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FAQs

Introduction

Welcome to the FAQ section for Captionizer for Confluence. Here, you will find answers to common questions about how to take full advantage of our Captionizer for Confluence agents and, troubleshooting them within your Confluence workspace.

If you don’t find the answer you’re looking for, feel free to reach out to our support team for further assistance.

Frequently Answered Questions

How do I install Captionizer?

You can install Captionizer by following the instructions outlined in the Installing Captionizer section. Make sure you also have a license for Rovo!

Why is Captionizer not finding any images on a page?

Sometimes the agent needs the page to be refreshed, or you might need to open a new chat for Captionizer to see the new changes on a page.

Why does Captionizer say there was an error when captioning my images?

Captionizer has a limit on how many images it can caption in one go, make sure you are only trying to caption a maximum of 6 images at a time. This will provide optimum results and provide quicker responses.

Need support? We’re here to help 🧡

If you have any questions or would like to speak with us about Captionizer for Confluence, please reach out to our Customer Support team.